ISPs and WISPs all seek
ways to reduce costs, increase customer footprints and deliver a higher value
for their broadband customers. “In order to become the service provider of
choice, companies need to create and manage a trouble-free network that exceeds
expectations; and deliver consistent, reliable application performance and
quick, real-time responsiveness across dozens of devices, multiple users and an
ever-expanding library of applications,” says Teresa Huysamen, Wireless
Business Unit Executive at Duxbury Networking, local distributors of Cambium
technology.
Cambium’s Quality of Experience (QoE)
solution helps service providers to:
•
Reduce the volume of customer support calls and customer
churn
•
Develop deep insights into their network performance and
implement granular application control to optimise end user experiences
•
Deliver a more profitable return on their network
infrastructure
•
Create and enforce multiple tiers of service.
With Cambium QoE, Duxbury
is able to help its customers enhance control of their network and boost end
user performance on any IP-based network with the following features:
• TCP acceleration – Accelerate data flows from
50–200% in slow networks. Reduce latency and delays in streaming video.
• Per-user rate limiting – Create individual
rate-limiting plans to match offered packages while ensuring quality of
experience for key applications inside the rate-limited package.
• Traffic shaping by
application – Control data flows on application groups:
o
Cap video streaming applications below the user’s plan maximum to
leave room for interactive traffic, saving bandwidth and reducing latency due
to buffer fills
o
Allow needed bandwidth for real-time applications like virtual
meetings and video streaming while reducing bandwidth for background
applications, such as game updates.
•
Application insights – Understand network usage details by application, time of day and
user. Reduce support ticket resolution time by identifying high bandwidth
consuming applications.
•
DoS attack detection – Automatically detect and receive notifications for
Denial-of-Service (DoS) attacks.
• Automatic congestion
detection – Leverage machine learning algorithms that learn and identify
congested end points and automatically implement rules to improve end user
experience.
•
Statistics and integration with cnMaestro™ – Leverage various
statistics locally to identify high latency, high bandwidth users. Use
cnMaestro integration to further enhance network-wide insights
“Today’s
broadband customers expect more than just speed from their connectivity.
Service is no longer simply differentiated by speed but by how well the
customer experiences their daily activities. Residential broadband subscribers
are willing to pay for a service that meets their increasing demands while they
work from home, learn from home and get their entertainment from home. Cambium QoE integrates into your existing network
and operations with minimal impact and minimal configuration management
required. In a nutshell, Cambium’s QoE solution will help service providers to
deliver the best value in residential broadband,” says Huysamen.